Resumé

View resumé in PDF format (64kb).

Last updated January 31, 2014.

Concepts & Methodologies:
  • Usability
  • User testing
  • Project management
  • Requirements and usability analysis
  • Site diagrams
  • Flow charts
  • Wireframes
  • User interface prototypes and design
  • Competitive analysis
  • User personas
  • Quality assurance testing (QA)
  • Web content accessibility guidelines (WCAG)
  • Lean
  • Six Sigma
  • Accessibility

Skills

Tools & Technologies:
  • (X)HTML
  • CSS
  • Web usability and standards
  • XML
  • ASP
  • mySQL
  • ColdFusion
  • JavaScript
  • AJAX
  • Microsoft Windows and Mac operating systems
Software:
  • Questionmark Perception
  • Adobe Captivate
  • Adobe Photoshop
  • Dreamweaver
  • Visio
  • Macromedia Flash
  • Illustrator
  • ImageReady
  • Subtitle Workshop
  • Learning Management Systems
  • Qualtrics

Work Experience

University of Michigan Health System - Ann Arbor, MI
Mar. 2007 to present
Usability Specialist, Mar. 2007 - present
  • Conduct multiple usability studies for Learning Management Systems (LMS) and various websites. Studies range in size from 5-100 participants. Techniques used include task analysis, contextual inquiry, heuristic evaluation, surveys, card sorting, prototyping, and open interviews. Deliverables include statistics, recommendations for improvement, analysis of highlights, wireframe, design comps, and prototypes.
Project Manager, Oct. 2007 - present
  • Manage and track incoming instructional design project requests from various departments. Maintain project queues and communication with Subject Matter Experts (SMEs) working with LMS. Manage process flow for team of instructional designers and report out on progress.
    Manage enhancement process for LMS improvements and create scope documents with flowcharts. Work with HTML, ASP, and CSS to make website updates. Quality Assurance (QA) test enhancement implementation.
Instructional Designer, Feb. 2008 - present
  • Develop online education activities including quizzing materials. Work with SME to develop education materials using Adobe Dreamweaver, Photoshop, Presenter, and Captivate, Perception Questionmark, Qualtrics, and other software.
Jules of Design, LLC - Owner, website design & development and usability consulting
Mar. 2007 to present
  • Napoleon Bee Supply, December 2012
    Created website design and structure from conception to completion using HTML, CSS, and Photoshop.
  • Michigan Classical Press, September 2012
    Created website design and structure from conception to completion using HTML, CSS, and Photoshop.
  • Adkins Chiropractic Life Center, August 2011
    Created website design and structure from conception to completion using HTML, CSS, and Photoshop.
  • Audio Masons, August 2011
    Created website design and structure from conception to completion using HTML, CSS, and Photoshop.
  • Flash Boutique, July 2011
    Created website design and structure from conception to completion using HTML, CSS, JavaScript, and ASP. Added shopping cart for online sales.
  • The Wishing Star, March 2011
    Created website design and structure from conception to completion using HTML, CSS, JavaScript, and ASP. Created popup scripts for product descriptions and alternative product views. Added shopping cart for online sales.
  • American Tinnitus Association, January 2011 - June 2011
    Created the 40th Anniversary logo based on the original logo, the AZ Walk to Silence Tinnitus t-shirt design, and the Jack Vernon Walk to Silence Tinnitus t-shirt design, front and back, logo variations for sponsors, and postcard invitations. Used Illustrator and Photoshop to create vector images for client.
  • Simple, From Scratch, January 2011
    Created the company logo for its startup. Used Illustrator and Photoshop.
  • The Kite Network, December 2010
    Created website design and structure from conception to completion using HTML, CSS, JavaScript, and ASP.
  • Enhance Candles, July 2009 - present
    Created website design and structure from conception to completion, created website logo, produced comps, and worked with PayPal purchase pages using HTML, CSS, JavaScript, and ASP.
  • Magda's Cleaning, November 2009
    Created website design and structure from conception to completion, created website logo, and worked with PayPal purchase pages using HTML and CSS.
  • Lawn Master Lawn Care, April 2009
    Update and restructured website template using HTML, CSS, JavaScript, and Flash
  • LimnoTech, February 2008
    Recoded and restructured website using HTML, CSS, and JavaScript
  • GlobaLens, January 2008
    Recoded website templates using HTML and CSS
  • View the Rental, November 2007
    Designed and coded website using HTML, CSS, and ASP
  • Lord of Light Lutheran Ministry, November 2007
    Redesigned and coded website using HTML, CSS, ASP, Photoshop, and ImageReady
  • DataSmith Consulting, July 2007
    Coded website templates using HTML and CSS
  • State Street Ann Arbor Art Fair, June 2007
    Coded website templates using HTML and CSS
  • HR Analytical Services, March 2007 & August 2007
    Worked closely with client to redesign website from conception to completion, created website logo, produced wireframes and comps

Education & Professional Development

Professional Development & Ongoing Education Certificates/Classes Eastern Michigan University - Ypsilanti, MI
  • Technology Management Bachelor of Science, April 2009
Washtenaw Community College - Ann Arbor, MI
  • Internet Professional Associate in Applied Science Degree, 2007
  • Web Professional Advanced Certificate, 2007
  • Web Technology Certificate, 2007

Awards and Memberships

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